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Banking silo busting customer experience

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The research further indicates that retention is closely linked to the extent to which people feel attached, or feel they belong, to the organization that employs them.

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Research published in “Personnel Psychology” has shown that internal networking increases employees’ desire to stay with an organization, reducing the likelihood of costly turnover by 140 percent. It’s a matter of curiosity, connection and purpose. They don’t know the “who, what, why and how” of the organization, much less how they fit into it.Īs we’ll explore in this article, you, as a leader in learning and development, can break down these barriers. Employees isolated in roles, functional areas and hierarchical tiers can lack a sense of belonging and inclusion.

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In many organizations, there are structural barriers that keep people siloed from one another. => You, as a leader in learning and development, can break down barriers.

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Silo-busting networking: How organizations can break down barriers to belonging and retain exceptional talent Array

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